Delivery

Delivery

Processing and Packaging We strive to process, package, and dispatch your order as quickly as possible. Orders placed after 3:30 PM will be processed on the next working day.

Opening Times Our eCommerce platform is available 24/7 for orders. However, our customer service team operates during standard working hours. We value the wellbeing of our staff and may take occasional afternoons off to enjoy some bike time. We appreciate your understanding!

Stock and Fulfillment All products listed on our site are held as physical stock. Occasionally, stock may run low. In such cases, we have arrangements with our distributors to ship directly to you, which helps reduce packaging and transportation. This might result in a slight delay, but we will contact you to discuss your options if this occurs.

Shipping Services We use various postal services, including Royal Mail, Hermes, and DPD, depending on the size and quantity of your order.

Contact Us For any inquiries, please reach us at hello@ridesafegear.co.uk.